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FIA Operations Americas & Market Technology Divisions and Fitch Learning Present: Communicating to Influence

FIA Operations Americas & Market Technology Divisions and Fitch Learning Present: Communicating to Influence

14 April 2016 4:30pm EDT

Thursday, April 14th, 2016 // The Union League Club of Chicago // Chicago, IL

Please join the FIA Operations America and Market Technology Divisions and Fitch Learning for a Knowledge Bite featuring professional soft skills instructor and author, Diana Kawarsky, who will engage us all on Communicating to Influence.

Better communication can open doors to new and improved working relationships. Combining the right words with the right actions is the key to effective communication. This interactive learning event is designed to explore both interpersonal and group communication in the work world, emphasizing verbal and non-verbal communication, and communication styles. In today’s challenging work environment, where many of us interact daily with disparate groups, learning how to quickly build rapport with our colleagues so that we can move a project forward is crucial.

If you are looking to influence your colleagues, understanding their behavior and applying communication best practices are of prime importance. Business storytelling is a simple and powerful way to motivate and persuade other people, and this interactive workshop offers you real learning with real life-based tools you can take to your office and apply – right away. This event will draw on lessons from Diana’s new book, Soft Skills Volume 1, and is sure to keep you engaged.



The Union League Club of Chicago

Tudor Room, 7th Floor

65 West Jackson Boulevard

Chicago, IL 60604



3:30 p.m.: Arrival

4:00 p.m.: Presentation

5:00 p.m.: Networking Reception

6:00 p.m.: Conclude



$40.00 per FIA Operations Americas/ Market Technology Division Member
$50.00 per Non-division Member



Information: Contact Mary Freeman, FIA at (202) 772-3033 or Dress for the Union League Club is business casual (no jeans please). Online registration will close at 1:00 p.m. Eastern on Monday, April 11th.


About Fitch Learning:

Fitch Learning is the world’s leading training and professional development firm, working with financial professionals globally, to enhance knowledge, skills and conduct. Fitch Learning is part of the Fitch Group, a global leader in financial information services with operations in more than 30 countries and a turnover in excess of $1billion.


Diana Kawarsky, Senior Consultant, Management & Professional Development Group, Fitch Learning

Diana Kawarsky brings nearly 20 years of experience in delivery, design & consulting with Fortune 500 companies as well as universities and colleges. She has trained and facilitated groups, as well as coached and consulted with new managers to senior VP levels, totaling over 18,000 clients to date. She is skilled in relationship building and establishing trusted expert status with her client partners. An energetic, results-oriented consultant, Diana takes great pride in influencing the human side of business. She teaches regularly at the Schulich Executive Education Centre (SEEC) of York University. She holds a Master’s Degree and is certified in multiple diagnostics tools.





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